Technical Customer Service Advisor

Are you a tech-savvy and customer-oriented problem solver?

Are you passionate about delivering exceptional service?

Technical Customer Service Advisor

Chessington - Free Parking!

Permanent Opportunity

£26,000 - £28,000 plus 23 days holiday plus BH, + gift incentives, social events, foodie Fridays, pool table and games!!!

Monday to Friday, 8am to 5pm with 3.30pm finish on Fridays

We are currently seeking a Technical Customer Service Advisor to join our client's dynamic team in the entertainment industry. This is an exciting opportunity to work with cutting-edge technology and provide support to customers worldwide. If you thrive in a fast-paced environment and have a knack for troubleshooting technical issues, then this role is perfect for you!

Responsibilities:

• Handle technical phone calls and emails from customers across the globe.


• Assist customers with warranty claims, ensuring efficient resolution and customer satisfaction.


• Manage stock and rotation in the warehouse, ensuring all products are compliant with regulations.


• Collaborate with the team to improve processes and enhance the overall customer experience.

Requirements:

• Previous experience in technical customer service is essential.


• Strong troubleshooting skills and ability to handle complex technical issues.


• A huge interest in technology and electronic entertainment systems.


• Excellent communication and interpersonal skills, with a customer-first mindset.


• Ability to work independently and in a team in a fast-paced environment.


• Strong attention to detail and ability to prioritise tasks effectively.

What's on offer:

• Competitive salary and a comprehensive benefits package.


• Exciting opportunities for growth and career advancement within the organisation.


• A vibrant and inclusive work environment, where your contribution is valued.

If you're ready to embark on an exciting journey with a global leader in the entertainment industry, then we want to hear from you! Apply now with your updated CV and let's start the conversation.

Please note: Only shortlisted candidates will be contacted. We appreciate your understanding. Thank you for considering this opportunity and for choosing to apply.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.