Student Lettings Administrator *Permanent - Full-Time*

✨ Exciting Permanent Role: Student Lettings Administrator ✨

Office Angels is delighted to be recruiting for a Student Lettings Administrator to join our client's vibrant team in Durham City Centre. This is a prime opportunity to become part of a nationwide student lettings company renowned for its innovative approach and commitment to exceptional accommodation services for students and landlords alike.

Why Join?

Our client places a strong emphasis on personal growth, creativity, and fostering a culture where ambition thrives. This role will position you as an essential member of the Lettings team, ensuring outstanding service for tenants, landlords, and contractors.

Prior industry experience is beneficial but not required - full training will be provided. Candidates with backgrounds in customer service, retail, or property are encouraged to apply, as these experiences translate well to this dynamic role.

Role Overview:

Position: Student Lettings Administrator
Contract Type: Permanent
Salary: £23,800 + bonus scheme
Working Hours: Full-time, office-based, Monday to Friday (9:00 AM - 5:30 PM), with rotational Saturday shifts (10:00 AM - 3:00 PM), office-based
Location: Durham City Centre (fully office-based, public parking available and close to public transport links)

Core Responsibilities:

• Develop and maintain strong relationships with landlords, tenants, and contractors.


• Provide exceptional service and support to ensure positive tenant and landlord experiences.


• Manage communications through phone, email, Live Chat, and WhatsApp.


• Stay informed on lettings compliance, including conducting Right to Rent checks.


• Handle new inquiries from tenants and landlords, advertising properties, and proactively reaching out to potential tenants.


• Register applicants, coordinate and conduct property viewings, and provide feedback to landlords.


• Negotiate offers between landlords and tenants.


• Arrange and conduct viewing with tenants.


• Support the asset management team during high-demand periods.


• Assist with marketing events and promotional activities.

Key Qualifications and Skills:

• Essential:




• Strong organisational skills.


• Excellent communication abilities.


• Self-motivation and the capability to work autonomously.


• Ability to manage tasks from start to finish.


• Flexible, adaptable, and able to prioritise effectively.


• Willingness to travel between different locations.


• Valid driver's licence and personal vehicle (preferred).




• Preferred:




• Experience in the lettings or property industry.

Why You'll Love Working Here:

• ✨ Join a forward-thinking company that values your innovative and strategic contributions.


• ✨ Receive comprehensive training and ongoing professional development.


• ✨ Thrive within a supportive and creative team environment.


• ✨ Be part of an ambitious, fast-growing company that encourages your career growth.

If you require reasonable adjustments at any stage of the application process, please let us know, we're committed to accommodating your needs.

Embark on this rewarding career journey and become a valued member of a team that makes a difference. Apply now and step into a role where your skills and ambition can shine!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.