Portuguese Speaking Customer Service Advisor

Are you bilingual in English and Portuguese possessing talents in both languages?

Are you capable of delivering first class customer service?

Do you want to be part of a team that acknowledges your hard work and wants you to succeed?

Have you answered yes to the above? This could be the next step that you have been waiting for so keep reading...

JOB TITLE: Portuguese Speaking Customer Service Advisor

LOCATION: Solihull
SALARY: £27,500 - £28,000
HOURS: 9am to 5.30pm, Monday to Friday - must offer some flexibility

BENEFITS: Hybrid working (3 days in office, 2 days from home), 25 days holiday plus bank holidays, Company Bonus, free parking, and much more!

START: Immediately - will wait for the right candidate

TERM: Permanent

Office Angels are excited to be working one with of our clients located in the heart of Solihull, a successful company who have seen year after year growth, and now building a new customer service team in Solihull creating this exciting role. You will be joining an exhilarating team providing customer service that is second to none! Offering an amazing benefits package, a social environment and great opportunities for progression APPLY TODAY!

The day-to-day duties in your new job would be:

• Working as part of a team of Client Support Coordinators


• Supporting Portuguese speaking customers via phone and email


• On-boarding and set up of new customers


• Support clients with Tax and VAT accounts queries alongside more general requests


• Liaising with technical department regarding system and technical queries


• Accurately recording all customer communications, interactions, comments, and complaints in the CRM system

We'd love to speak to candidates who:

• Fluent in Portuguese (spoken and written).


• Enjoy speaking with Customers providing an excellent service


• Have good IT skills and can learn new systems quickly


• Able to prioritise tasks, meeting tight deadlines

Next steps…

If you are a motivated bilingual professional with first class customer service experience, this opportunity is perfect for you! Don't miss out on the chance to join our client's successful team. Apply now or email sophie.pugh@office-angels.com for more information and take the next step in your career!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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