🌟 Permanent Opportunity - Lettings Manager! 🌟
Office Angels are currently recruiting for a Lettings Manager, to join our clients team based in Durham City Centre. Our client is seeking an experienced Lettings Manager who is passionate about customer service and driven to lead a successful team. This individual should bring industry experience, management skills, and a proactive, hands-on approach to invigorate our client's Durham office.
Our client is a dynamic and expanding student lettings company with offices across the UK. Their mission is to deliver industry-leading accommodation experiences for both students and landlords. They foster an environment where ambition meets opportunity, and the pursuit of excellence is woven into everything they do.
Details and Benefits:
- 💼 Salary: up to £30,000, depending on experience
- 📍 Location: Fully office-based in Durham City Centre, public parking only.
- ⌚ Full-time role, Monday to Friday (9:00 - 5:30), plus rotational Saturday hours (10am - 3pm).
- 🌴 Holiday entitlement & pension scheme.
- 💪 A supportive and innovative work culture with growth potential.
Key Responsibilities:
- Lead and manage a successful team of Lettings Consultants.
- Build and maintain strong relationships with landlords, tenants, and contractors.
- Ensure compliance with lettings regulations and conduct Right to Rent checks.
- Handle communication through phone, email, live chat, and WhatsApp.
- Advertise properties, manage inquiries, and conduct viewings.
- Oversee negotiations between landlords and tenants and manage the end-to-end lettings process.
- Track and report team performance and KPIs to the Branch Manager.
- Assist with recruitment and onboarding of new team members.
- Run weekly reports and maintain market knowledge, including HMO licensing.
- Coordinate marketing events with the Marketing Manager.
What We're Looking For:
- Industry experience with a background in team management.
- Strong communication and organisational skills.
- Self-motivation and the ability to work independently.
- A 'get stuck in' attitude and a flexible approach to challenges.
- Customer service or property management experience (preferred but not essential).
Why Join Our Clients Team?
✨ Join a forward-thinking company that values creative and strategic ideas.
🌱 Be part of a team that prioritises personal development.
🤝 Engage in a collaborative environment with excellent colleagues.
📈 Experience a culture of ambition and growth.
To apply, please submit your CV detailing your relevant experience. Don't miss out on this incredible chance to lead a dynamic lettings team and make a significant impact in the industry! Apply now! 👍📩
If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
To speak to a recruitment expert please contact
Lori Holtham