Customer Support Officer | 3 month contract

  • Location
    Canterbury, Kent
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
    Temporary contract
  • Salary
    £ 13 - £ 14 / Hourly
  • OrganizationType

JOB TITLE: Customer Support Officer

LOCATION: Canterbury | Hybrid role

SALARY: £13 to £14ph

TERM: 3 month temporary contract

HOURS: 9am to 5pm, Monday to Friday

Do you pride yourself in your Customer Service skills and enjoy working with people? This is a pivotal role where you will be supporting a diverse range of people, adapting your approach to meet the needs of the individual. In return you will be offered a 3 month temporary contract which will be predominantly home based with the need to visit the offices in Canterbury once or twice a week.

The day-to-day duties in your new job would be:

  • Answering a variety of calls from customers

  • Responding to emails in a professional and friendly manner

  • Reviewing and assessing online applications

  • Contacting customers to discuss their application, chasing information and documents

  • Meeting with customers face to face to support them as needed

  • Making informed decisions on applications

  • Providing support and guidance to customers (training providing)

  • Referring customers to additional services where required

  • Updating databases and spreadsheets with customer information

  • Other administration as required

Skills required for this position:

  • Strong communication skills

  • An empathetic and considered approach when working with people

  • Good IT skills including Microsoft Office

*AMAZING* Benefits of becoming an Office Angels Temp:

  • Weekly Pay

  • Up to 28 days annual leave

  • Dedicated consultant to support your job search

  • First opportunity to see permanent positions

  • Access to free eyecare vouchers

  • Temp of the Month awards

  • Timesheets can be completed on mobile devices

  • Perks at work

  • Discount schemes

  • Access to Well-being platforms

Next steps…

If you're interested in this position and have the skills and attributes listed above then please apply today.

* Please note if you're suitable and your skills match the role you'll receive an e-mail from us. Remember to call us on 01233 611780 ASAP/within 24 hours to discuss the position in further detail with Pippy or Lindsay. We look forward to your application. This is a Temporary role starting immediately so please only apply if you can start work within a few days' notice.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Lindsay Prescott