Customer Service Coordinator - HD1

  • Location
    Huddersfield, West Yorkshire
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
  • Salary
    £ 22300 - £ 23000 / Year
  • OrganizationType

Customer Service Administrator- Manufacturing Industry (Bespoke Product)

Location: Huddersfield

Working Hours: Monday to Friday, 9am - 5pm

Salary Range: £22,308 - £23,000 per annum

Contract: Permanent (Office Based)

Our client, a well-established company in the manufacturing industry, is looking for a Customer Service Admin / Order Processor to join their team. They specialise in delivering unique products tailored to customer needs.

Joining a vibrant and friendly customer service team, you will be the first point of contact for customers and clients, providing excellent service via phone and email.

Your key responsibilities will include:

  • First point of contact for general enquiries from customers

  • Efficiently processing orders and generating quotations

  • Collaborating with engineers to address any customer issues or concerns

  • Handling and coordinating service calls

  • Managing returns and collections in accordance with company policies

  • Undertaking ad hoc duties as required to contribute to team success

To excel in this role, you should possess the following qualifications and skills:

  • Strong communication skills with a confident and friendly approach

  • Attention to detail to ensure accuracy in processing orders

  • Proficiency in using Microsoft packages to streamline administrative tasks

In return, our client offers an attractive package, including:

  • 31 days of annual leave and Christmas shut down!

  • Life Assurance (3 x annual salary)

  • Convenient on-site parking for hassle-free commuting

If you are ready to embark on an exciting and rewarding journey with a dynamic manufacturing company, please apply today! We can't wait to speak with you!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Mo McHugh