Credit Controller | Friendly team + growing company

  • Location
    Ashford, Kent
  • Category
    Accountancy - Credit Controller
  • Contract Type
  • Salary
    £ 27000 - £ 30000 / Year
  • OrganizationType

Join our client's dynamic and thriving team in Ashford as a Credit Controller! If you are a highly motivated individual with exceptional attention to detail, excellent communication skills, and a passion for providing outstanding customer service, this could be the perfect opportunity for you.

Please find all the details below:

Job Title: Credit Controller

Location: Ashford, this role is office based, but flexibility is available to attend appointments etc

Hours: Monday - Friday 8:30am - 5pm

Salary: £27,000 - £30,000

Duration: 3 month FTC (Please speak to us about Permanent opportunities after this)


  • 22 days paid holiday

  • Company Pension Scheme (employer contribution is 3% & employee contribution is 5%)

  • Free parking

Responsibilities and duties include:

  • Allocate cash, cheques, Bacs, and credit card payments to customer accounts.

  • Chase customers for overdue balances, ensuring timely and effective debt recovery.

  • Process credit account applications and perform credit checks using Experian.

  • Prepare and manage the monthly Stop List to assess and control credit availability.

  • Issue monthly statements to customers, maintaining accurate and up-to-date records.

  • Collaborate with the Manager to monitor customer activity and identify potential credit risks.

  • Initiate legal proceedings for bad debt, ensuring compliance with relevant regulations.

  • Handle customer and internal staff queries promptly and professionally via phone, email, or face-to-face interactions.

  • Build and maintain strong relationships with customers, fostering trust and loyalty.

  • Provide support to the team by covering other accounts and Purchase Ledger calls when required.

  • Perform general administrative tasks, including filing, switchboard cover, and opening post.

Skills and qualifications:

  • Proven experience in credit control or a similar role, preferably within a fast-paced environment.

  • Strong knowledge of cash allocation, debt recovery processes, and credit management.

  • Excellent communication skills, both written and verbal, with the ability to build rapport and influence stakeholders.

  • Proficient in using financial software and systems, as well as MS Office applications.

Our client offers a supportive and inclusive work environment where your contributions are valued. Join their team and enjoy the opportunity to make a real impact as a Credit Controller!

Next steps:

If you are ready to take the next step in your career as a Credit Controller, apply now!

Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a £100* voucher of your choice! Terms apply*

Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on 01233 611780 ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant).

We look forward to your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Nicola Hamley